Delivery and Returns

Where do you deliver to?

We deliver to any address in Malta and Gozo. International deliveries are not available.

How much is the cost of the delivery?

Deliveries are free when you spend over €35 on any item from our shop. A delivery charge of €3.75 will be required when spending less than €35. Deliveries are either delivered to your door at a time which is convenient for you, or posted through Malta Post service.

How long will it take for my item to be delivered?

If the items that you buy are in stock, we will deliver your colourful cloth nappies and accessories to you at your preferred address in 2-3 working days (Monday – Friday) from your order. We will call you to let you know that we will be delivering your items in advance. Please note that payment for the items is required on delivery.

What if an item is out of stock?

If any of the items that you buy are out of stock, we will call you to let you know. You will be offered the choice to wait for the item to be in stock again, or else to choose another item that is in stock.

Can I change my delivery address?

Yes of course! Kindly call us on the numbers provided on our ‘Contact Us’ page and we will be happy to deliver to any address that you prefer.

What if I will not be available to accept the delivery?

If you know in advance that you will not be available to accept delivery 2-3 from your order, please call us on the numbers provided on our ‘Contact Us’ page, and we will agree on a suitable time when we can deliver to you.

Can I return or exchange used products?

Unfortunately, due to the nature of the products that we sell we do not accept returns of used products. However if you are unsatisfied with the product, please contact us so that we can advise you on how to make better use of it. We are more than happy to help!

What is your return policy for packaged products?

Any products that have not been washed, used or unpackaged may be exchanged with other products from our store. Exchange of products can take place by visiting our store and not by means of delivery. Please contact us if you wish to exchange a product.